Privacy Policy

This policy applies to all information collected or submitted on the Water Utilities APP for Android iPhone and any other devices and platforms.

Information we collect

Accounts are provided to enrolled customers. We don’t send promotional emails. If requested, we will store your credentials in encrypted fashion on the device for ease of use. Credit card information, once entered, is not stored on the device, however tokenization of this information is stored on a secured server for future use.

Technical basics

We never use notifications for marketing use. Our server software may also store basic technical information, such as your IP address, in temporary memory or logs.

Ads and analytics

We use Google Analytics to track application usage and crash statistics.

Information usage

We use the information we collect to operate and improve our website, apps, and customer support. We do not share personal information with outside parties.

Security

We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS with certificate pinning. Passwords are hashed, notstored, using industry-standard methods.

Accessing, changing, or deleting information

You may access or change your information or delete your account from the iOS app. Utility Billing Services may delete your information at any time and for any reason, such as technical needs, legal concerns, abuse prevention, removal of idle accounts, data loss, or any other reason.

Online Privacy Protection Act Compliance

We comply with the laws of Botswana Data Protection Act 2018. We therefore will not distribute your personal information to outside parties without your consent. Children’s Online Privacy Protection Act Compliance.

Children’s Online Privacy Protection Act Compliance

We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Information for European Union Customers

By using Utility Billing Services App and providing your information, you authorize us to collect, use, and store your information outside of the European Union.

International Transfers of Information

Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.

Your Consent

By using our site or apps, you consent to our privacy policy.

Contacting Us

If you have questions regarding this privacy policy, you may email enquiries@infinytech.com.

Changes to this policy

If we decide to change our privacy policy, we will post those changes on this page. Summary of changes so far: March 6th 2022